Basic Services

• Zendesk Administration

• Zendesk partner application administration

• Automation and trigger management

• Managing tags

• Ticket channel setup and management

• Schedule modifications

PREMIUM SERVICES

• Forms Design

• Workflow design and optimization

• Template design and implementation

• 3rd Party application integration

• ZD talk support

• ZD Guide Administration

• End-user and Admin training

ADDITIONAL PREMIUM SERVICES

• Contact Center Review

• Technology Roadmaps

and much, much more